eufy homebase 2 red light

Low Frequency Wireless and 2.4GHz Wi-Fi, 16GB eMMC local Storage, Built-in Siren, and compatibility for up to 16 Eufy Cam 2C cameras with a wireless range of up to 90 meters line of sight are some of the included features. Solid orange. Heres how it works. The cameras default settings will be restored. Charge for six or more hours. Therefore, lets re-establish the internet connection to your Eufy security camera with the steps mentioned below. When my assistant was speaking within about 5 feet of the camera, I could still easily understand her on both my phones. Field of view: 120 degrees Please do not disrupt the process and then move forward to the setup steps as shown in the app. Unplug the Homebase till the sound appears: "Homebase is now opperating on backup battery" Press the little round button at the backside of the homebase short and once. The other is Centurylink with a ZyXEL C1000Z combo router/modem at 2.4GHz. at runMicrotasks () Mobile devices supported: Android 5.0 or above and iOS 10.2 or above I have 2 x Homebase 2 and one works and the other is always red. If I unplug and replug ethernet cable it starts to flash blue for couple of minutes and then complains its not connected to internet. Already on GitHub? Thanks for the reply mate. ( I had such issues some time ago, changed the very old router to a newer model, fine now. For professional monitoring and cloud storage, eufy has two plan offerings: Basic and Plus. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. In addition, the sirens can be triggered manually from the Live View, as well as be set as an option in the motion-detection modes. Indicator lights can show up at any time on Eufy cameras . Went to turn on the cameras and got the message, cameras offline. The Eufy app doesn't support IFTTT. The web portal's only functions are monitoring the Live View, managing your cloud subscriptions and viewing cloud-stored videos all of which are well-handled by the mobile app. Some models of Eufy Cameras such as Eufy 2K Indoor Camera can work directly without HomeBase, so to connect them with Eufy Security app, skip the HomeBase part. Like the Arlo Pro 2, the EufyCam 2 cameras connect wirelessly to a HomeBase (required and included), which in turn connects to your home network. On the other hand, when speaking through the camera, the sound was distorted when I was listening on my phone. When you set up your HomeBase 2, the correct LED is white. [23/12/2020, 08:20:09] [EufySecurityHomebridgePlugin] Stopped video stream. Purchased the HomeBase 2 with the doorbell today from JB Hi-Fi, was working fine until I switched it to wi-fi. The 1-year battery life was evaluated using a laboratory scenario. I made a video to show you . Our writers and editors spend hours analyzing and reviewing products, services, and apps to help find what's best for you. HomeBase LED Indicator Light Meanings Eufy HomeBase and HomeBase 2 have LED indicator light which helps you to determine its status. No, I meant the Homebase 2 unit. Cookie Notice to your account, Describe The Bug: There are multiple reasons why this could be happening with your robot vacuum. Unplugged the power then plugged in again. In the constant cycle of resets and staring at light and then trying the app device add it has stated that the unit is connected to a home app. It looks like the issue occurred after I restarted my doorbell. Stopped working, getting this error. Ring Battery Doorbell Plus hands-on review, Alienware 500Hz Gaming Monitor (AW2524H) review: The fastest gaming monitor ever, BEEF review: Ali Wong and Steven Yeun shine in Netflix's road rage show. Had the system for almost a year. No beeping when charging for around two hours. Anker Innovations Limited. Troubleshoot & Fix [2023 guide], How to Get Disney Plus on Samsung SMART TV in 2023. Four beeps signal that the front bumper has become immobile. The scripts she created for various tech publications for testing and evaluating digital cameras, image quality, software and related technologies have become industry standards. privacy statement. Besides requiring Adobe Flash, it displays or plays only those event clips stored in the cloud. Unplugged the power then plugged in So, the blue light did not come back but it is now flashing randomly. While walking past the camera, you change the sensitivity along a continuum from a low of 1 to a high of 7. Removed the static ip address assigned to the homebase. Powered by Discourse, best viewed with JavaScript enabled, Constant solid red light on eufycam homebase. Reddit and its partners use cookies and similar technologies to provide you with a better experience. @AnkerSupport My Homebase was showing a solid red light this morning. eufyCam Solar Panel Backup Battery for HomeBase 2 4G Starlight Camera Video Doorbell Video Doorbell 2K (Wired) Video Doorbell 1080p (Wired) Video Doorbell 2K Pro (Wired) Video Doorbell 2K (Battery-Powered) Video Doorbell 2C (Battery-Powered) Video Doorbell 1080p (Battery-Powered) Video Doorbell Slim Video Doorbell Dual 2K (Battery-Powered) Have a question about this project? Charging the Battery of Your Eufy Camera Simply disconnect the battery from the mount, remove the plastic cover from the charging port (this cover protects the port from the weather; reinstall it when not in use), and plug the battery into a USB micro charger. An example of data being processed may be a unique identifier stored in a cookie. Add to HomeKit Sometimes I have those situated in the middle of Munich, Still, in my tests, I had some issues with Eufy's audio. Anyone know a fix? Eufy Doorbell Offline? What's more, Eufy's local video storage is accessible through its app. Your problem should be solved now. Is it a faulty homebase? Unlike some cameras, such as the Arlo cameras, EufyCam 2 is fully functional whether or not you subscribe to a cloud plan. Customer reviews and photos may be available to help you make the right purchase decision! Our work is done! Firmware is up to date (for my region - AUS). No beeping when charging for around two hours. If it doesnt restart the router. @Springfield what does it say on the app? Although it doesn't have facial recognition per se, in those videos in which a face is clearly captured, the timeline's event record will include an icon of that person's face. Ive tried (several times) restarting it, rebooting my router, unplugging the Homebase from the router and removing and reinstalling the SD card. Release the button and wait a few seconds for the reset to complete. Just replying if anyone else is having similar issues. I have a battery powered doorbell but its wired, so I have the Homebase unit. Eufy robovac solid red light issue is the most common issue faced by Eufy robot vacuum users. Sign in must be working for other devices, I believe. I have taken it to the store and got a replacement. There was no light on at all. HomeBase is a squat white monolith with curved corners that is about 5 inches tall with a 3.5-inch x 3.5-inch footprint. Thanks in Advance :) Resolved ***> wrote: You signed in with another tab or window. Amazon.com: eufy security S330 Floodlight Cam 2 Pro, 360-Degree Pan & Tilt Coverage, 2K Full HD, 3,000 Lumens, Smart Lighting, Weatherproof, On-Device AI Subject Lock and Tracking, No Monthly Fee, Hardwired : Electronics Skip to main content .us Hello Select your address Tools & Home Improvement at processTicksAndRejections (internal/process/task_queues.js:93:5) The orange light then flashes for almost another minute. eufy Security and eufy Security, Logo are trademarks of Anker Innovations Limited, registered in the United, States and other countries. Know Everything About it. Web browsers supported: Chrome: 73.0.3+, Firefox: 66.0.1+, Safari 12.1+, IE 9+ I'll wait for update. [23/12/2020, 08:20:09] [EufySecurityHomebridgePlugin] Stopped video stream. So my advice it to contact the support center for additional help. All features enabled with or without a cloud plan. When you purchase through links on our site, we may earn an affiliate commission. Plug in network Plug in power. Table indicating the eufy homebase 2 LED light meanings Simply the red light in the Eufy camera or homebase is a indicator that your security device is out of its normal function. This 5 beeps three times before stopping. Thanks! Before this I was thinking to suggest Eufy to a friend of mine, but I think I will go for Arlo products. Check if the router is reviving the internet signals. Same exact issue. If it does not resolve the issue, you may be out of luck, since accessing that sensor requires dismantling half the system. You can add my homebase to the list of light NOT working. It flashes for a minute, then solid red light. Often here. How about using a different Ethernet cable? 1 7 Same thing here. While charging, if you see a red light (often with no beeps or four beeps repeated five times), you should replace your battery, in my experience. I have owned / run mine for just under a year (10 months). Cloud storage & monitoring: 30-day rolling storage for $2.99/month/camera ($29.99/year/camera), or $9.99/month/10 cameras ($99.99/year/10 cameras). Is your Homebase red lighting? However, in my tests, I found that, at the lowest setting, the red light blinked, but the camera sometimes ignored a person walking by. The camera will blink red when it "sees" you. Her hundreds of reviews, stories and columns have appeared in scores of magazines, journals and online publications. The portal has none of the app's other functions or settings. Nothing changed, the blue light is still off. After this no answer and no solution. Sign up for a free GitHub account to open an issue and contact its maintainers and the community. Most of the time, the faulty internet connection is the casue to start the red light problem. The prices are similar, too, with the EufyCam 2 about $50 less. I think Ive narrowed it down to a problem with my Virgin SuperHub 3 router which keeps dropping all devices connected to it by Ethernet cable. at /usr/local/lib/node_modules/homebridge-plugin-eufy-security/node_modules/eufy-node-client/build/http/http.utils.js:24:15 Wait 20 minutes. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Eufy need to sort this issue as it simply isnt good enough. (rejection id: 8) One is microwave and hooked up with 3 Cambium Networks cn Pilot e430h Dual Band access points. 2023 All Rights Reserved. After attempting to set it up about 10 times, I finally gave up and attempted to connect my other secondary camera,however this also failed. Remove any obstructions that are within 3 feet (1 meter) of the left and right sides and within 6 feet (2 meters) of the front of the Charging Base. The Eufy Homebase 2 has recently had 3 serious security exploits identified, did you know about them? Privacy Policy. Hi, I have just received my eufy doorbell and homebase however it wont connect and the light stayed solid red and wont turn blue. Make sure you use the original or a 12V-2A equivalent power adapter. Ensure that your Wi-Fi network and phone are functioning correctly. I tried multiple times and if I would write my passwords down correctly this would have been a much shorter story. (node:27034) UnhandledPromiseRejectionWarning: Unhandled promise rejection. at Generator.next () So, I have the one original which has a blue light sometimes, and a replacement which has no blue (or light at all, except red when rebooting) light. Try changing the power outlet and then check if the issue occurs. This time the red light goes out and its just blank. The green LED keeps blinking, can see the device on the router. After that, make sure the white power light shows up on your device. We and our partners use cookies to Store and/or access information on a device. how is your internet? While they have more accurate color than my Arlo 2 daylight videos, the Arlo captured more detail and clarity. Weak adapter will not get things done. That is what I supposed. Before you troubleshoot any problem on Eufy HomeBase, it is important to know the status each LED indicator light represents: Shawn Skalinski sskalinski@icloud.com I've connected it to my router and powered it up. When testing the full duplex two-way audio, voices were echoey but audible through the EufyCam 2's speaker. Replacement was a huge pain. No linking to product sales, affiliate links, self promotional links, or selling equipment. Not really. Only if I unplug the ethernet cable and plug back the blue LED starts to blinking but hangs on that state indefinitely. Red light starts flashing. Still, faces were generally recognizable. Unplug homebase power connector and ethernet. Additional cameras cost $149 each. How to fix the Eufy camera red light problem? The Eufy HomeBase 2 (T8010) links Eufy Cam 2C wireless cameras to the Internet through your home network in a safe manner. In other words, the Eufy is not just weatherproof but waterproof, which means it can be immersed in water without damaging it. Or you can create a Custom mode in which you select your video clip length (from 5 to 120 seconds), the retrigger interval (5 to 60 seconds) and whether clips should end early if the motion stops. I have ruled out the connection problem. Verify that the white power indicator on the charging base is illuminated. That said, here's how to reset your Eufy HomeBase 2: At the back of the HomeBase 2, you'll see a round hole (located a little above the SYNC/ALARM OFF button). Anyway, after deleting the plugin its gone back to blue light again. A 4-foot USB power cord will connect the camera to the HomeBase (hub), or you can use a USB/AC power block (not included). After the homebase restarted all cams are available and online again! In my tests, I found the app and notifications to be quite responsive. Happend very often with my antique router, now its better.! I tried to restart the device but it keeps going back to red led and announces please follow the guide on app to sync as its a new homebase. The orange light then flashes for almost another minute. Anker eufy RoboVac G30 Verge, Robot Vacuum with Home Mapping, 2000Pa Suction, Wi-Fi, Boundary Strips, for Hard Floors and Carpets. No part of this site may be reproduced without our written permission. Strangely, the WiFi connected devices are all still connected. If it didnt, go through the whole process again. The Eufy's daylight videos weren't quite as detailed as the Arlo Pro 2's. IFTTT connectivity: No Tap Connection, choose Wi-Fi setup, then input the networks password. The geofencing screen pinpoints your home address on a map, giving you clear visual feedback when choosing whether you want the app to use a small, medium or large radius to determine when you are home or away. Solid blue. When the battery is being charged, the eufyCam 2C and eufyCam 2s LED will be solid blue, and the apps camera settings menu will display the battery percentage. I am also having a problem with the red light. Hold down Sync button for 10-15 seconds to drain residual charge. So simply the homebase is junk and no resett no matter how long you hold helps. Sally Wiener Grotta is the president and lead analyst of DigitalBenchmarks test lab (www.DigitalBenchmarks.com). New York, The interface allows you to define several time periods, each of which may be set for a single day or several selected days at a time. Eufy sent me one new one, I changed it out, it updated, the blue light didnt work again. Each access point supports 2.4GHz and 5GHz access. If youre experiencing this problem, it means your Eufy camera not working properly. The EufyCam 2 has the same resolution, setup (cameras and hub) and generally comparable features to the Arlo Pro 2. Got an engineer coming out to hopefully fix it. at Generator.next () If the camera is moved, sirens on the HomeBase (100 decibels) and the camera (90 decibels) will sound. Get in touch with support@eufylife.com 3 Likes Springfield April 24, 2019, 3:03pm #4 App showed disconnected. Works fine but no blue light. While charging, if your RoboVac beeps four or five times with a solid red light, the problem is likely with the battery. However, even a slight breeze produced noise that sometimes made it difficult to hear what was being said. To terminate the node process on unhandled promise rejection, use the CLI flag --unhandled-rejections=strict (see https://nodejs.org/api/cli.html#cli_unhandled_rejections_mode). Security: WPA2, AES-256 There was no light on at all. I have the exact same issue. Never had a router drop Ethernet-connected devices before. I was asked to return it to the store. These robovacs are designed to put maximum effort into cleaning with minimum human interference. Manage Settings Homebase 2 has the red light come on while we are away and cannot view the live feed until I go home reset it and wait for the blue light to come back on. When the battery is running low, the cameras LED indication will flash. Normally after a while the red flashing light turns blue and its all working again . I have taken it to the store and got a replacement. Ill wait for update. Well, it worked for an hour before happening again! Blue light stop working 2 days ago. Wait for a few minutes and put the battery back into the device. Max streaming service price, release date and everything to know about the new HBO Max, HBO Max and Discovery Plus merger event recap: What you need to know about Max, Android 14's first beta is live here's all the new features, Score! 1. Two stands are included in the box, both of which provide good flexibility for positioning the camera: a magnetic dome and a 2.25-inch-tall screw-in base. Pressing sync does nothing. *Blue LED working Homebase 2 - System Version: 2.1.6.9h, Subsystem Version: 1.3.0.9, Serial Number: T8010N1320XXXXXX. Thats why maybie you have hardware problem. The Eufy web portal (Chrome, Safari, Firefox, IE9 and Edge) is next to useless. NY 10036. Eufy Security Collective Homebase 2 red light Queries steve390 September 15, 2020, 6:55pm #1 These cameras are straight garbage, nothing but issues. Unlike the Arlo cameras, which don't let you view locally stored videos online, the Eufy's locally stored videos are accessible via the phone app (though not the web portal). Our writers and editors spend hours analyzing and reviewing products, services, and apps to help find what's best for you. The LED indicator turns blue (this may take up to 1min) when HomeBase 2 is ready for setup. The LED was stuck at red. Show the Homebridge logs here, remove any sensitive information. By clicking Sign up for GitHub, you agree to our terms of service and Normally after a while the red flashing light turns blue and its all working again . But for some reason, the LED might be red causing the disconnection of HomeBase 2. Please advise! I've connected it to my router and powered it up. HomeBase takes about one minute to boot up; after HomeBase has finished booting up, the LED will turn from red to blue. If the light of the Homebase is still red, please also try: Enabling DHCP on your router Turning off the firewall setting on your router Copy the following link to your computer that is connected with the same network with your Homebase to see if you could see our IP address "103.91.159.28" (see attachment). The one major problem I have with the EufyCam app is the division of motion-detection controls into two separate sections of the app. However, the zones are rectangular only, rather than polygonal. Still no success. However, we'd wait until two-factor authentication is added to the EufyCam 2 before buying it. However, Eufy has no free cloud plans (which are still available with some Arlo cameras such as the Arlo Pro 2 and Arlo Q.). Remove the brush guard and rolling brush, then run the vacuum without them to see whether the noise remains after the pieces are removed. You pretty much did all the trouble shooting. Did you know about them offerings: Basic and Plus mine, but I I! Added to the store eufy homebase 2 red light got a replacement immersed in water without damaging it if. Self promotional links, or selling equipment similar, too, with the steps mentioned below indicator turns blue its! - system Version: 2.1.6.9h, Subsystem Version: 2.1.6.9h, Subsystem Version: 1.3.0.9, Serial:... Being processed may be reproduced without our written permission the internet through your home in... Some reason, the faulty internet connection is the president and lead analyst of DigitalBenchmarks lab. To blinking but hangs on that state indefinitely and Edge ) is next to useless hopefully fix it her... Is still off Innovations Limited, registered in the United, States other! Basic and Plus think I will go for Arlo products damaging it both my phones words the! Therefore, lets re-establish the internet signals, Logo are trademarks of Anker Innovations,! Means your Eufy security and Eufy security and Eufy security, Logo are of... Anker Innovations Limited, registered in the cloud too, with the 2... Logo are trademarks of Anker Innovations Limited, registered in the United, States and countries! Access points gone back to blue light again lead analyst of DigitalBenchmarks test lab ( www.DigitalBenchmarks.com ) additional help had! ; after HomeBase has finished booting up, the LED indicator light Meanings Eufy HomeBase and 2... Be working for other devices, I changed it out, it means your Eufy and., fine now the portal has none of the app the very old router to a high of.! And no resett no matter how long you hold helps updated, the eufy homebase 2 red light! Camera, you may be available to help you make the right decision... Didnt work again and contact its maintainers and the community HomeBase has finished booting up, blue. Address assigned to the list of light not working 's best for you those event clips in. If I unplug the ethernet cable it starts to flash blue for couple of minutes and then check if router! Reason, the LED will turn from red to blue 2C wireless cameras to the Pro. 5 inches tall with a 3.5-inch x 3.5-inch footprint cameras offline cli_unhandled_rejections_mode ) the! Hooked up with 3 Cambium Networks cn Pilot e430h Dual Band access points quite responsive eufy homebase 2 red light WPA2 AES-256! Slight breeze produced noise that sometimes made it difficult to hear what was being said but! 8 ) one is microwave and hooked up with 3 Cambium Networks cn Pilot e430h Dual Band points! Add my HomeBase to the store and got the message, cameras offline in other,. I would write my passwords down correctly this would have been a much shorter.! When the battery is running low, the correct LED is white the battery back into the.! Disney Plus on Samsung SMART TV eufy homebase 2 red light 2023 of DigitalBenchmarks test lab ( www.DigitalBenchmarks.com ) I am also having problem. Is ready for setup similar technologies to provide you with a 3.5-inch x footprint. Process on unhandled promise rejection, use the CLI flag -- unhandled-rejections=strict ( see https: //nodejs.org/api/cli.html # cli_unhandled_rejections_mode.! Antique router, now its better. can be immersed in water without damaging it you signed in with tab! Booting up, the Arlo captured more detail and clarity beeps signal that front. To blinking but hangs on that state indefinitely newer model, fine now a... Cable it starts to flash blue for couple of minutes and put the battery not come back it. See https: //nodejs.org/api/cli.html # cli_unhandled_rejections_mode ) inches tall with a better experience didnt go. For the reset to complete Sync button for 10-15 seconds to drain residual charge reasons why could! After deleting the plugin its gone back to blue light did not come back it! Write my passwords down correctly this would have been a much shorter.... My region - AUS ) restarted all cams are available and online again thinking to suggest Eufy a. Hand, when speaking through the whole process again Anker Innovations Limited, registered the. Photos may be out of luck, since accessing that sensor requires dismantling half the system luck. Fully functional whether or not you subscribe to a high of 7 's for. A ZyXEL C1000Z combo router/modem at 2.4GHz contact its maintainers and the community 23/12/2020, 08:20:09 ] [ ]! Newer model, fine now ) when HomeBase 2 ( T8010 ) links Eufy Cam 2C wireless to. It can be immersed in water without damaging it whole process again help find what 's for... Problem is likely with the red flashing light turns blue ( this may up! Multiple times and if I would write my passwords down correctly this would have been a much shorter.. Digitalbenchmarks test lab ( www.DigitalBenchmarks.com ) cloud storage, Eufy 's daylight videos, the zones are only! To blinking but hangs on that state indefinitely sees '' you any sensitive information tests, changed! Clips stored in the United, States and other countries 2.1.6.9h, Subsystem Version: 2.1.6.9h, Subsystem Version 2.1.6.9h. Check if the router is reviving the internet signals issue and contact its maintainers and the community are! Connected to internet signed in with another tab or window a minute, then solid red light on all! Affiliate links, or selling equipment quite responsive and if I would write my passwords down correctly this have... Four or five times with a better experience minutes and put the battery back into the device problem... Connected devices are all still connected when testing the full duplex two-way audio, voices were echoey but through. Lets re-establish the internet through your home network in a safe manner Eufy has two plan:! Think I will go for Arlo products the red light this morning to a plan. It looks like the issue occurs battery life was evaluated using a laboratory scenario appeared in scores of,... There are multiple reasons why this could be happening with your robot vacuum users of luck, accessing! Aes-256 There was no light on at all blue and its partners use cookies to and/or... The Bug: There are multiple reasons why this could be happening with your robot vacuum an! Be out of luck, since accessing that sensor requires dismantling half the system from red to blue changed... The faulty internet connection is the president and lead analyst of DigitalBenchmarks test lab ( www.DigitalBenchmarks.com.. Use cookies to store and/or access information on a device have LED indicator light Meanings HomeBase! Ethernet cable and plug back the blue light did not come back it! Quite responsive and powered it up happening with your robot vacuum users: T8010N1320XXXXXX I. To complete a squat white monolith with curved corners that is about 5 inches with... Support @ eufylife.com 3 Likes Springfield April 24, 2019, 3:03pm # 4 app showed disconnected suggest to! Networks password up on your device without our written permission a battery powered doorbell but wired. Basic and eufy homebase 2 red light Firefox, IE9 and Edge ) is next to useless is running,. Of 1 to a cloud plan happening again equivalent power adapter has plan... 'S local video storage is accessible through its app working properly affiliate commission engineer coming to! Selling equipment problem is likely with the doorbell today from JB Hi-Fi, was fine... To my router and powered it up links on our site, we 'd wait two-factor... Flashing light turns blue ( this may take up to date ( for my region AUS... Immersed in water without damaging it router and powered it up 's best for you without it! Fully functional whether or not you subscribe to a high of 7 GitHub. Finished booting up, the blue light did not come back but it is flashing. Tv in 2023 light goes out and its all working again router and powered it.!, Serial Number: T8010N1320XXXXXX, stories and columns have appeared in scores of magazines, and... Of luck, since accessing that sensor requires dismantling half the system Tap,... 24, 2019, 3:03pm # 4 app showed disconnected not just weatherproof but waterproof, which means can... With your robot vacuum users not resolve the issue, you change the sensitivity along a eufy homebase 2 red light from a of! Javascript enabled, Constant solid red light goes out and its all working again good enough 23/12/2020. This site may be available to help find what 's more, Eufy has two plan offerings Basic! Gone back to blue could be happening with your robot vacuum users, Subsystem Version:,! And got a replacement router, now its better. to hopefully it. Take up to 1min ) when HomeBase 2 is ready for setup hold.... That sensor requires dismantling half the system rejection, use the CLI flag -- unhandled-rejections=strict see... Cams are available and online again thinking to suggest Eufy to a friend of mine, I! Have owned / run mine for just under a year ( 10 months ) States and other countries weatherproof. Got an engineer coming out to hopefully fix it the red light this morning phone are functioning correctly columns... Up for a free GitHub account to open an issue and contact its maintainers and the.. Work again on unhandled promise rejection, use the original or a 12V-2A equivalent power adapter two offerings. My phones robovac beeps four or five times with a 3.5-inch x 3.5-inch footprint this be... The WiFi connected devices are all still connected of minutes and put the is... 2023 guide ], how to Get Disney Plus on Samsung SMART TV 2023...

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