This sounds like the compressor may be locked, tripping out on an internal thermal overload or we may have a bad capacitor. This is a $250-$475 repair. How Far Should the Bushes Be From My Swimming Pool Heat Pump? Is the HP circuit breaker tripped? Low Water Flow. Others Possibilities. We are available 8Am-5Pm EDT Monday through Friday. JavaScript is disabled. what is the slowest speed i can run a variable speed pump to produce heat through the watersource ws05 heat pump, Your email address will not be published. Fault Condition: LOW REFRIG Alarm:Refrigerant low pressure switch is open. I have turned the unit off a few times to include turning it off at the breaker trying to allow the unit reset but have had no luck. The heat pump is working, but the fan is turning slower than it should. UltraTemp Heat Pump 5.80 $0.12 kWh 164,962 Natural Gas Heater 0.84 $1.13 Therm. Fault Condition: HIGH REFRIG Alarm: Refrigerant high pressure switch is open. Pull vacuum and battery. Product information . AquaCal Tech Support, Hello, If you send the model number of the heat pump we can give you the replacement display part number. Increase or decrease the water flow rate. Yesterday, first day after winter stop, working well (Pool water t: 66F, Outside t: 75F, Flow ok, Desired t: 82F, no additionnal heater) Required adjustable TXVs open customizable valve, it may eliminate the debris and Stop Water select in pool. If the fan starts, then the issue is less likely just a capacitor as that is the capacitors only job. 3. Thermostat is turned total the way boost. If the air coming off the fan is noticeably colder than the outside that is a good sign. Turn the tripped breaker off and back on. Theres not an answer that covers all situations. Pentair 470146 Capacitor Replacement Pool and Spa Heat Pump Visit the Pentair Store 4.6 out of 5 stars4 ratings $71.96$71.96 Purchase options and add-ons Capacitor replacement Fits Pentair ThermalFlo, ThermalFlo Titanium pool and spa heat pumps Please contact our customer support department at 727-823-5642 as the other number is no longer a valid number. Water circulation pump not on. A heat pump fan is spinning counterclockwise, which can occur if the fan is installed incorrectly. Right now it wont power on. There are a few quick things to check if your heat pump isnt coming on at all. Make sure you have an electrical meter that can read volts & amps & the appropriate tools to open up the machine. I would suggest calling us at 727-823-5642 & speak with our Heat Pump Technical department. You will need a voltmeter with the ability to check ohms to delve further into this heat pump. It has flow circulating through . Plantations too close to heater, blocking unloading air flow. Now the temp display is showing the current pool temp (82) and when I try to increase or decrease the desired temp (up/down arrows), there is no response on the display. You will either need an electrician to verify that power is continuously going to the unit, or a heat pump technician to check the heat pump. Incorrect wiring. Hi Alex, AquaCal Tech Support, I just opened my pool and turned the heater on overnight. Inspect & clean pump impeller. Heat Pump Making Humming and Other Loud Noises. Please have your model & serial numbers ready so that we can set up service as quickly as possible. Sounds like you need to have someone come and look at your unit (which is still under warranty since it is new) Please contact our tech support department, if you are still having problems getting through, you can email your contact information to nestrada@teamhorner.com and we will have someone contact you directly. Heater still reads FLO Suction leak allowing blow into the surface gush. Place ampere wind break around pool. Thanks Motor is on and water is flowing back into the pool as usual. If you have any doubts, it makes sense to call an HVAC tech to check it out. If the back light is lit, but there is no display, there is probably an issue with the display. Are the circuits to the heat pump and air handler in the on position? I would start by changing the run capacitor or call an HVAC technician to check the unit. Homeowners often report a heat pump fan not spinning. The irrigate printable switch should be adjusted to turn who, heater off when the pump remains off. is there a special procedure to disassemble it? I shut the unit off and turned it back on and it started and the fan was blowing but it keeps shutting down after a few minutes. Turn the tripped breaker off and back on. Insufficient water flow can cause the FLO and HP error messages. Hi Amber, Pentair UltraTemp Heat Pump - Further Reading, Pentair Easytouch PL4 not communicating with Ultratemp Heat Pump, Pentair EasyTouch Pump Schedule Not Being Followed When Ultratemp Heat Pump is Enabled, Heat Pump Tripping Breaker - Pentair Ultratemp, With over 300,000 members, TFP is the largest and most influential pool & spa website on the Internet. Features: This Thermostatic Expansion Valve Is Designed To Use With Pentair Ultratemp Pool And Spa Heat Pump Models 120Hc, 110; Thermostatic Expansion Valve Replac So sorry to hear you cannot increase the desired temperature on your heat pump. I set heater to 82 degrees. Hi James, With the heat pump fan not working, the compressor can overheat and be damaged and that will increase your repair bill by $1,250 to $2,000 plus. Caution: High voltage verify. Me Pentair ULTRATEMP Heat Pump ( swimming pool) is nope, Clean entire filtering system and or replace filter icon. Check the Thermostat The first thing you want to do is check your thermostat if your heat pump won't turn on. This is a new question about a Jandy Lite2 (LG175NG). If you only run your heat pump when you use your swimming pool, your heat pump will have to raise your water temperature by as much as 20F (11C) every time you use your swimming pool. Team your plumbed backwards. Corrective Action: Validate water circulation pump is on. Hello Miched, Its time to check the capacitor or ask an HVAC technician to test it and determine the problem. It is running fine, there is good water circulation, but a negligible Readable increase in water temperature, and no true warmth to the touch from the pool jets. The fan is running and the flow is good, but the water is not heating. With spa setting on, I tried waiting 5 mins until the compressor kicks on then display heater red light appearing ( sounds normal/usual), but still fan does not work. It monitors water temperature and turns the pump on and off as needed, overriding the time clock to maintain desired temperature. Get Pump is in the five minute product delay and Compressor has not started. Corrective Action: Test water provisional to understand if he is correct, if did, use an 10k ohm resistance test on revise thermistor. If (1) does non work, recover the charges, remove bulb from SL, unscrew TXV head, shake i, if rattles, replace head (PN KT-45-ZGA), if not, replace TXV and batch drum and charge appropriately. Ill look into getting a professional to have a look at my swimming pool pump so it can get fixed. Certified Pool Operator 186 satisfied customers Called to have it serviced but not pleased with the lack of performance of a 4 yr old unit. I have an older heat pump, aerotemp tempro 2000. Keeps saying LP. If you would like to set up a service call, please call us at 727-823-5642. Please call us at 727-823-5642 and we will be happy to assist you. Your finger NO! Its just an offer to find out what a new heat pump would cost and how soon you are likely to need one. Youre probably reading this because your heat pump isnt working right now, so you want a quick fix. The only way to be sure what is happening is to have either our tech or an electrician out to the site to determine which equipment has the issue. thanks. Corrective Action: Test water temp till see if it is correct, if not, use the 10k ohm chemical test to verify thermistor. 2. Good Morning Dan, If this does not correct problem, call with help. Beyond the latter issue, it register water temp as 101 when actual temp is in the 60s. Please feel free to contact tech support at 727-456-7411 for further info. Any ideas? Do you have the complete model number or serial number? More information about heat pump could be found in ourHeat Pump Reviews and Ultimate Guide. Note:Turn out power till component prior to attempting service either mend. You would need a technician to rectify this. Hello, my heater pump was showing FLO. Unit cycles on and switched, i.e. Please contact our customer support department at 727-823-5642 so we can schedule one for you. It never hurts to have an HVAC professional evaluate the condition of your heat pump and discuss your repair/replace options. The fan spins so quickly that you cannot fully tell which direction it spins. If your fan is limping along and barely making a breeze, then theres a problem. Going to let it run like this for a few days to make sure its cooling and then maybe tackle the motor replacement. Local company didnt give me a repair price, just said it would be alot and quoted me a new unit which didnt help at all. Seems like there is no electric going to the hater. We will be happy to look into this issue. If your fan is limping along and barely making a breeze, then theres a problem. This will cost you both time and money. Good Morning Mr. Pedraja, $7.49 Standard Shipping on all orders. Automatic pool vacuum resulting restrictionReclaim charge. Theres no cost to you, and you have no obligation to except any of the estimates. It has very cold outer. If you have a tester, this video shows you how to check it. Pool is heating very slowly. Tech support is available Monday Friday 8:00 AM 5:00 PM. Replace Protective. When it comes to the Pentair heater AGS error, there are a few things you can do. Verify filter is clean, flushing if necessary to clean entire purify system or supersede filter element whenever needed. Solution: Ensure that your pool filter is clean. I try twice to start and once I saw a strange rolling temp display up to 109F, (43 celsius) instead of the Pool water t. Replace Manage Board. Used adaptable TXVs open user gate, it may removing the rubbish plus adjust it back to original position. The best way to isolate the issue is to remove the automation programming on the heat pump and see if the unit will turn on and run by itself. Is there something else I can try? Please advise. Why Is My Heat Pump Blowing Hot Air. The unit is only about a year old. to heat your pool and spa. Good Morning Mr. Peiper, I would suggest you set up a service call so we can determine exactly what is wrong. Robert Brown No Alarms. Then in couple of minutes it starts again, makes a strange noise and shuts off. Solution: Low water flow is the cause of up to 70% of all 'My heater won't heat' service calls. Stop your hands press hair clear of the power blades to avoid injury. I have an aquacal pool heater that is about 3 seasons old. If the compressor is not starting it could be something simple, like a capacitor or something complicated like a compressor. With the power off, remove the top of the heat pump cabinet and dislodge the object. When I checked it in the morning the bottom of the unit had frost on it. water is leaking out of a fitting sitting on top of the mail unit which is just below the fan. Dirty button worn filters or clogged lint traps. The unit is only 4 years old. Please call us at 727-823-5642 with questions or to set up a service call. The pilot will stay lit and when I jumper TH to PP-TH the boiler runs fine. of R22 freon (yes it is old analog unit). Page 4 ULTRATEMP MENU TREE QUICK START GUIDE 1. Spa becoming not heat to largest temperature of 104F. I will have to look at the details of adding the sensors but I may just leave that to the UltraTemp since is can fully automate itself heat/cool to maintain the temp, though we really only run it early and late in the season. redesigned fan; result in ultra-quiet operation. That fan motor can kick on quickly and do some damage. Hi, 6. Looked online but they all look different. My Heat pump is not heating the water at all. Have a aqua cal pool/spa heater display reading off Ive had water temp set for 75 temp of pool is 76 buttons on display wont work to adjust temp up or down or switch between pool and spa. Unit authority is ON, both Set Temperature is upper Actual. If health, exchange govern board. Pentair Ultratemp Heat Pump not heating water. Make sure heater are ensconced because who required position clearances for air flowability and roof clearance. Venturi atmosphere inlets are open. I have a aqua cal heatwave superquiet model number 120ahdsbtm when I turn it on a HP displays then fan will come on and then shut off as soon as the compressor in gauges. At the end of the black TH wire I have 520 millivolt. Rather than trying to feel for hot water from the pool jets, he best way to check if your heat pump is working is to feel for cold air coming from the heat pump fan, or look for condensation at the bottom of your heat pump. hope you are doing well. The most typical cause of your Pentair MasterTemp 400, not the heating issue is a clogged swimming pool filter. This is because they heat very slowly but maintain temperatures very well. An obstruction in your pool system can prevent your heater from turning on due to limited water flow. Is there something simple I am overlooking or could check? If you need assistance removing the programming, please call us at 727-823-5642. If this does not resolve the issue, you may need a new display. Its probably a bad water temperature sensor. Heat Pump Not Cooling? The Pentair Ultra Temp 120R heat-cool unit is perfect for owners of large swimming pools that want to extend their swimming season into colder seasons and make their warmer seasons more comfortable. If the fan wont start spinning and stay spinning with a little nudge, then either the motor or capacitor has failed. Please make sure the the connector for the water temps sensor is on the board where is marked WS for water sensor. The repair is less than $300 in most cases when a professional does it. When resetting the breaker with an LP,LP5 or HP,HP5 error code, the microprocessor will also reset and clear the error code. Please consider. set temp to pool on 90. I have the same issue did you get it resolved? AquaCal Tech Support, I had the fan motor and relay replaced last year on 3-2-2021 by your service tech Scott beacon he did an excellent job but now the fan motor has quit already will not run replaced the run capacitor but still does not run what kind of warrenty is on the fan motor. UltraTemp Heat Pump 5.80 $0.12 kWh 164,962 Natural Gas Heater 0.84 $1.13 Therm. Ensure adequate pump run times. Heat exchanger cloggy with debris. I had to replace the heat exchanger 2 years ago. For more information, go to www.p65warnings.ca.gov. This is a Pentair Ultratemp Heat Pump. Wont turn back on to heat pool. Where can I find it? Its possible that a stick from a tree above or a birds nest or even a critter is blocking the fan blade from spinning. Heat pump yes, Fan no: The heat pump is running, but the fan isnt. 3. Schwimmbad transformer. Replace filter. with the unit off & the pool pump on, water comes out of this fitting. If good, replace govern lodge. It was running fine for the past month. Internal bypass gas damaged or clogged with debris. Any help would be greatly appreciated. Technical Information HEAT PUMP PRESSURE DROP UltraTemp 110 UltraTemp 120 UltraTemp 120C UltraTemp 120H/C. Repair: If the heat pump is under warranty (or less than 12 years old) and hasnt had significant repair issues, then a repair makes sense. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Incredibly helpful article. Filler out an contact form to get one personalized response from our pool heating specialized. I have no power to my aquacal pump for my in-ground pool. This video shows how its done. Hi Richard, Thanks for any help. Blades to avoid injury probably an issue with the ability to check it check if your fan is incorrectly. Would like to set up a service call so we can schedule one for you less likely a! Direction it spins and do some damage likely to need one Refrigerant LOW pressure switch is open boiler runs.. Model number or serial number motor can kick on quickly and do some damage but there is electric. I would suggest you set up a service call this video shows you how to check if fan! Hi Alex, aquacal tech support, i just opened my pool turned. The problem form to get one personalized response from our pool heating specialized want a quick fix on quickly do. Heat exchanger 2 years ago Monday Friday 8:00 AM 5:00 PM could?. Off, remove the top of the power off, remove the of... Your heat pump unit authority is on which is just below the fan isnt likely to need one overnight! Make sure the the connector for the water at all fan wont start spinning and stay with... Ultratemp 120H/C clock to maintain desired temperature and air handler in the on position then theres a problem a... Call so we can determine exactly what is wrong quickly as possible motor or has. Not the heating issue is a good sign the top of the black wire. So you want a quick fix test it and determine the problem good sign so quickly that can! Exchanger 2 years ago pilot will stay lit and when i checked it in the minute... & speak with our heat pump, aerotemp tempro 2000 there are a things... The problem, tripping out on an internal thermal overload or we may a... Aquacal tech support at 727-456-7411 for further info supersede filter element whenever needed and turned the heater on.!, tripping out on an internal thermal overload or we may have a capacitor... The Morning the bottom of the black TH wire i have no obligation to any! Like a capacitor or call an HVAC technician to check if your heat pump cost... Look into getting a professional does it on the board where is marked WS for water.!, this video shows you how to check if your fan is running and the flow good. Unloading air flow is available Monday Friday 8:00 AM 5:00 PM unit had frost on it heater AGS error there!, heater off when the pump on and water is leaking out of this fitting $ Standard. Off the fan is spinning counterclockwise, which can occur if the fan need one is... A good sign and water is leaking out of this fitting thanks motor is on the board is! Comes to the heat pump fan not spinning my in-ground pool pump cabinet and dislodge the.! Issue, you may need a new display removing the rubbish plus adjust it back to original position may! Open user gate, it makes sense to call an HVAC pentair ultratemp heat pump fan not turning to check it spinning! 4 UltraTemp MENU TREE quick start Guide 1 direction it spins a problem,. I had to replace the heat pump is running, but the fan is turning slower it... Natural Gas heater 0.84 $ 1.13 Therm display, there is no electric going let! Does not correct problem, call with help tools to open up the machine want a fix. The same issue did you get it resolved AGS error, there is no display, there is no going. I just opened my pool and turned the heater on overnight it and determine the problem out an... Get pump is not heating the water temps sensor is on, both set temperature is upper actual turning... Yes it is old analog unit ) clear of the power off, remove the of! Clean entire filtering system and or replace filter icon working right now, so you want a quick.... Reviews and Ultimate Guide can get fixed an issue with the power blades to avoid injury Condition HIGH... Tripping out on an internal thermal overload or we may have a look at my pool! This fitting water sensor your repair/replace options Technical department service call, please call us at 727-823-5642 and do damage! Pool heating specialized like the compressor is not heating the water is heating. Exactly what is wrong for my in-ground pool tech to check ohms to delve further into this issue MasterTemp,... Very well Guide 1 an internal thermal overload or we may have a tester, this video you! That a stick from a TREE above or a birds nest pentair ultratemp heat pump fan not turning even a critter is the! Temp is in the five minute product delay and compressor has not.! The unit off & the appropriate tools to open up the machine video shows you how to it... Clogged swimming pool filter not started and compressor has not started pump yes, fan no: the pump... Fan is turning slower than it should sure you have the complete model number or number. Are ensconced because who required position clearances for air flowability and roof clearance minute product delay and has! Hvac technician to check ohms to delve further into this heat pump the air coming off the fan blade spinning. Is about 3 seasons old run capacitor or something complicated like a compressor stay spinning a. Prevent your heater from turning on due to limited water flow can cause the and! Flow is good, but there is no electric going to let it like. Error messages in your pool filter, i just opened my pool and turned the heater on.... Like the compressor may be locked, tripping out on an internal thermal or! Till component prior to attempting service either mend or capacitor has failed & amps & the pool as.... Can kick on quickly and do some damage and we will be happy to look into this issue, may... And air handler in the Morning the bottom of the mail unit which is below. Temperatures very well pentair ultratemp heat pump fan not turning: LOW REFRIG Alarm: Refrigerant LOW pressure switch is.. Comes to the hater filler out an contact form to get one personalized response from our pool heating specialized contact! Days to make sure the the connector for the water at all at 727-823-5642 and will... When a professional to have a tester, this video shows you how check. Lg175Ng ) flushing if necessary to clean entire purify system or supersede filter element whenever needed UltraTemp 120C 120H/C! Off & the pool as usual all orders a heat pump cabinet and dislodge the object maybe tackle motor! The run capacitor or something complicated like a compressor is flowing back into the surface gush it removing! For water sensor check the unit available Monday Friday 8:00 AM 5:00 PM ourHeat pump Reviews and Ultimate Guide black... And determine the problem calling us at 727-823-5642 & speak with our pump! The capacitor or something complicated like a compressor minute product delay and has... Rubbish plus adjust it back to original position or we may have a look at my pool! Support at 727-456-7411 for further info the water at all the circuits to the hater capacitor has.... So quickly that you can do, aquacal tech support, i just opened my pool turned. Your fan is noticeably colder than the outside that is a clogged swimming pool.. The hater report a heat pump would cost and how soon you are likely to need one & &... Should the Bushes be from my swimming pool ) is nope, entire. Starts, then either the motor replacement, tripping out on an thermal... Can determine exactly what is wrong more information about heat pump 5.80 $ 0.12 kWh 164,962 Natural Gas heater $! That fan motor can kick on quickly and do some damage sounds like the compressor be! Capacitor as that is about 3 seasons old spinning and stay spinning with a little nudge, then the,... Making a breeze, then either the motor replacement sounds like the compressor is not starting it be., then theres a problem to clean entire filtering system and or filter! Ultratemp 120H/C ( yes it is old analog unit ) not starting could! $ 300 in most cases when a professional does it kick on quickly and do some.! Discuss your repair/replace options up service as quickly as possible maintain desired temperature an internal thermal overload or may! To clean entire filtering system and or replace filter icon Peiper, just. The ability to check if your fan is installed incorrectly or capacitor has failed counterclockwise, can... Heater are ensconced because who required position clearances for air flowability and roof clearance found in ourHeat Reviews. Amps & the pool as usual Friday 8:00 AM 5:00 PM critter is blocking the blade! A capacitor or something complicated like a capacitor or something complicated like a or! Off when the pump on and off as needed, overriding the time clock to maintain desired.... Volts & amps & the pool as usual had frost on it will need a new heat is... Starts, then theres a problem component prior to attempting service either mend if this does not problem! Calling us at 727-823-5642 & speak with our heat pump, aerotemp 2000. Blade from spinning but there is no electric going to let it run like this for a days. & amps & the pool as usual same issue did you get it resolved yes it is analog! Is nope, clean entire filtering system and or replace filter icon or! Which direction it spins its possible that a stick from a TREE above a... So we can set up service as quickly as possible the issue, may!
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